Getting help, and the answers to the things most often asked.
Email pulse@peltriaux.com.
If it is about a specific run, the export button on that run's screen produces a text summary you can paste into the message. Have a look at what it contains before you send it — it names your network.
Usually not. Many routers rate-limit the ICMP replies they send about themselves while forwarding everything else perfectly. Pulse tells that apart from real loss and labels it, so a hop that only declines to answer for itself is not reported as a fault.
A hop that never answers has been configured not to. The path still works through it; it simply will not identify itself.
Two devices are answering ARP for the same address. That is worth investigating: a static address handed out twice, or a device that kept an address after the lease moved.
That is exactly the case it exists for. Safari and Chrome fetch a missing
intermediate certificate themselves and cache it, so the site looks fine to
you and fails for curl, Java, Python and anything else that does
not. The server should be sending its intermediates.
Alerts are part of Pulse Pro. Check that Settings › Certificate alerts is on, that notifications are allowed for Pulse in iOS Settings, and that Background App Refresh is on. iOS decides when background re-checks run, and skips them in Low Power Mode. On a captive portal or a network that inspects encrypted traffic, Pulse ignores the pass on purpose, so it cannot raise a false alarm. Expiry alerts are scheduled ahead and arrive at 9 in the morning regardless.
Not for the measuring. Every network test is free, and so is the last seven days of history. Pro adds Web check, the AI diagnosis, the link test between your own devices, two interfaces at once, comparison, export and full synced history.
Subscriptions are managed by Apple: iOS Settings, your name at the top, then Subscriptions. Cancelling there stops the renewal and Pro stays active until the period you paid for ends.
Open Pulse Pro from Settings inside the app and choose Restore. It uses the Apple Account signed in on the device.
Only if you ask for an AI diagnosis, and the app tells you exactly what that sends before the first one, or if you share a session yourself, which leaves out your Wi-Fi name, public address and place. The privacy page lists both in full.
Yes. Stand it half-open and every tool splits at the fold: what you watch on the standing half, what you touch on the flat half. Open flat it uses the whole screen, and closed it works as on any iPhone. The manual shows where each screen puts what.